Language Access & Communication Solutions
At LinguaPonte, we provide professional Spanish translation services and expert consulting in language and disability access. With over a decade of experience supporting public sector programs, we help organizations communicate effectively, meet federal requirements, and better serve diverse communities.
LinguaPonte was founded by Montserrat Serra, a bilingual professional with over 10 years of experience in translation, interpretation, and public sector language access compliance.
With a strong background in Medicaid, social services, and healthcare settings, LinguaPonte brings both technical expertise and real-world implementation experience to every project.
The founder has led language access initiatives at the state level, ensuring compliance with federal civil rights requirements, including Title VI, and improving access for individuals with limited English proficiency (LEP) and disabilities.
Fluent in Spanish and Catalan, LinguaPonte combines linguistic accuracy with cultural understanding to deliver high-quality, impactful work.
10+ years of professional experience
Fluent in Spanish and Catalan
State-level language access leadership
Federal civil rights compliance expertise
Healthcare, Medicaid, and social services background
Professional Spanish translation (general, healthcare, legal, public sector)
Editing and proofreading of translated materials
Interpretation services (as needed or coordinated through partners)
Culturally appropriate and audience-centered translations
We help organizations build robust, federally compliant language access programs that genuinely serve limited English proficient populations.
Development of Language Access Plans (LAPs)
Needs assessments for LEP populations
Policy development aligned with federal requirements (Title VI, Section 1557)
Stakeholder engagement and strategy design
Monitoring and compliance frameworks
Staff training on federal and state language access obligations, rights of LEP individuals, and organizational responsibilities.
Practical guidance on disability access, reasonable accommodations, and effective communication strategies.
Best Practices for clear, accessible, and culturally responsive communication across all channels.
Ready-to-use resources, checklists, and frameworks for both day-to-day staff and organizational decision-makers.
Navigating the landscape of language technology can be complex. We help you find, evaluate, and implement the right solutions for your organization.
Objective assessment of translation and interpretation technology options suited to your needs and budget.
Guidance on selecting phone and video interpreting services, website localization tools, and other language technology vendors.
Support through the procurement process, from Request for Proposal (RFP) development to contract review and implementation planning.
Development of reusable multilingual communication templates and tools your team can maintain independently.
Led development and implementation of language access strategies for a statewide Medicaid agency, improving access for thousands of LEP enrollees.
Translated complex healthcare and legal documents, including appeals and policy communications, ensuring accuracy and accessibility.
Managed and improved Limited English Proficiency plans at the local government level, aligning programs with federal requirements.
Coordinated multilingual communication efforts across diverse stakeholders and service providers to ensure consistent messaging.
Provided interpretation services in healthcare settings to improve patient access, communication, and outcomes.
Our approach focuses on solutions that are compliant, practical, and easy for organizations to maintain
Every solution is grounded in federal civil rights requirements and best practices
We deliver actionable strategies that work in real-world public sector environments
We design for long-term success-easy for organizations to maintain over time
We would love to hear from you.
Email: [email protected]
Phone: (716) 601-5589
Serving clients nationwide
LinguaPonte